PupBooth LLC Privacy Policy

Last updated: May 5, 2025

Introduction

This Privacy Policy explains how PupBooth LLC (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you access or use our web application and related services (the “Service”). By using the Service, you agree to the practices described here. If you do not agree, please discontinue use.

Changes to This Privacy Policy

We may update this Privacy Policy at any time—e.g. to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date above.

Information We Collect

We collect information in these categories:

• Account & Payment Information: your name, email, billing address, and payment method details when you purchase a subscription plan.
• Usage Data: your IP address, device and browser details, feature usage, and error logs (via PostHog).
• Marketing Data: cookie identifiers and pixel data for advertising and retargeting (via Meta Pixel).
• Support Data: any messages or attachments you send when contacting our support team.

We do not collect biometric data, precise location data, or sensitive image metadata.

How We Use Your Information

We use personal data to:

• Provide and manage your account, subscriptions, and Credits;
• Monitor and improve the Service's performance and reliability;
• Deliver targeted ads and measure ad performance;
• Detect, prevent, and respond to fraud or security issues;
• Comply with legal obligations and enforce our Terms of Service.

Cookies and Tracking Technologies

We employ cookies, pixels, and similar technologies to power core functionality, understand usage patterns (PostHog), and optimize advertising (Meta Pixel). You may manage or disable cookies through your browser settings, but that may impair certain features.

Information Sharing and Disclosure

We share personal data with:

• Payment processors who handle subscriptions;
• PostHog for analytics and monitoring;
• Meta Platforms for advertising;
• Legal authorities if required by law; and
• Trusted service providers under confidentiality obligations.

We do not sell your personal data.

Data Retention and Security

We retain your personal data only as long as necessary for service provision, legal compliance, dispute resolution, and fraud prevention. We implement industry-standard security measures (encryption, regular audits) but cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have the right to:

• Access, correct, or delete your personal data;
• Receive a copy of your data or transmit it elsewhere;
• Opt out of "sale" or sharing of personal data for advertising (California residents).

To exercise any rights, contact us at legal@pupbooth.app. EU residents may also lodge a complaint with a data protection authority.

Marketing Communications

You can unsubscribe from our marketing communications at any time by:

• Clicking the "Unsubscribe" link included in every marketing email we send
• Contacting our customer support team directly at hey@pupbooth.app

We will process your unsubscribe request promptly, though you may still receive communications related to your account or transactions.

Children's Privacy

The Service is intended for adults (18+). We do not knowingly collect personal information from minors. If you believe we have, please contact us to request deletion.

International Data Transfers

Your data may be processed and stored in the United States. By using the Service, you consent to transfer of information to the U.S.

Contact Information

If you have any questions or requests regarding this Privacy Policy, please reach out:
PupBooth LLC
1910 Thomes Avenue, Cheyenne, WY 82001
Email: legal@pupbooth.app